News stories with conflict generally stir more interest than those without. That’s why top news stories are wars, murders, scandals, intense disagreements and the like.
One problem with this is that news professionals emphasize, accentuate, exaggerate and even sometimes deliberately aggravate differences and conflicts to make their stories more gripping. In the end, we may see polarized perspectives that bear little resemblance to reality. This can be entertaining or upsetting, but it doesn’t help educate the public or solve any social problems.
Consider August’s raft of heated articles, letters to the editor, radio phone-ins and TV coverage about panhandling hurting Victoria tourism. All of that erupted from a Times-Colonist story about a man who’d written to the Empress hotel, indicating he’d never hold a conference here because of the “homeless people” constantly “hounding” him.
One catch: The letter had been misquoted. Continue reading